Operations software assistant

Operations software assistant Bulldog is a UK agency helping marketing and SEO teams increase their visibility on Google and AI through link building and digital PR. We're a team of 12, with expertise in SEO, content, link building, and PR, based in the UK, Serbia, and North Macedonia. We are looking for a process-driven and intuitive person to work alongside our Operations Manager in overhauling our internal processes into a modern, streamlined way of working. We've already started implementing this as a proof of concept, with incredible results. We now need an extra pair of creative hands to move faster and help execute improvements. The role Help review processes and improvements in ways of working. Help build additional internal tools to improve delivery and efficiency. Use Claude AI to code, with clear operational thinking on what to build and why. Own tool maintenance, including fixes, improvements and updates. Monitor internal tools and portals to make sure they run smoothly. Keep the team updated on tool changes, updates and how things work. Work with the Operations Manager to find ways to save the company time on tasks. Take on a wide range of age